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Just Cause
Location: BlogsLen Monheit Off The Cuff    
Posted by: len 3/30/2007 1:56 PM
In a perfect world, where it was appropriate, you'd get credit for the things you do and for what you contribute. The credit would take the form of payment (as in a transaction), a simple acknowledgement (public or private) or some other form of accommodation that helps attribute a value to what you've contributed. Of course, there are times when you want nothing in return, your contribution is for peace of mind or totally philanthropic. Earlier this week, I had a conversation with a colleague on this topic that really got me thinking.....

In a perfect world, where it was appropriate, you'd get credit for the things you do and for what you contribute. The credit would take the form of payment (as in a transaction), a simple acknowledgement (public or private) or some other form of accommodation that helps attribute a value to what you've contributed. Of course, there are times when you want nothing in return, your contribution is for peace of mind or totally philanthropic.
 
I had a conversation earlier this week with a colleague commenting on the number of times in the past few months he's been asked to contribute financially to support 'industry' activities. He's an ingredient supplier, and an active member of trade associations, so is supporting at that level as well as in contributions for other causes. He's also on the 'hit list' for all those seeking money - often for very worthwhile projects. His observation goes as follows:
 
"I give - in fact, in total, I give well over $100,000 a year towards various causes including my memberships. My competition, in many cases offshore, does not. So I take my money and voluntarily reinvest in the industry in the hopes that it contributes to a better industry, but also, we're supposed to be hoping that this creates better business for all of us right? Well, then I turn around to my colleagues within this group, and I say, I've contributed, I'm a supporter, doesn't this mean that you'd like to do business with other supporters, those that share the vision and are committed and have anted up? Doesn't this mean that I should get consideration when you're looking to buy, at least to get me in the door? Instead, all I get is the standard response - what's your price, oh, it's a couple cents too high. It strikes me that just maybe it might not be a couple cents too high if I didn't contribute as much to these things whenever I'm asked. It's a bit frustrating to say the least. You don't contribute just for the business, but there's got to be some sort of return."
 
In many cases, we want to 'do the right thing', and I'm proud to be a part of an industry where so many individuals and companies are committed 'just because'. My colleague, I think, does have a point though and it's really a win:win when doing the right thing and building your business are one and the same.

Placing this in a bit larger perspective, when ingredient decisions are made based on fractions of pennies, frequently despite known quality concerns, (and these horror stories abound), one would think that other 'commitments' would factor in to support the investments made by the higher quality suppliers. It's a comment on this industry when they don't.

Copyright ©2007 Len Monheit, Editor - NPIcenter
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Re: Just Cause    By Steinford on 4/5/2007 4:41 PM
Len, you make an excellent point as I have heard this same discussion expressed by many of my colleagues while attending industry supporting events such as Focus on the Future and NBJ’s Newport Summit. It is at these events that we find the leaders of the industry who are dedicated to the development of this industry. The industry leaders who support the organizations such as UNPA, CRN, NPA, etc should be recognized for their contributions to the future.
I know the colleague you mentioned in your article and I was present at the same conversation. While he mentioned the financial contributions his company has made, we all know this same individual has contributed countless hours of his time as well. It would be nice to say there are many individuals like him in this industry but that would not be true. I am certain this individual will someday be honored in some form or fashion with a “Lifetime Achievement Award” as he has positively served as a role model for many of us, myself included, for many years. It is unfortunate he feels unappreciated by anyone in this industry after all he has contributed. While I have heard his sentiments expressed by many it was most disconcerting coming from him as he, and his company, in my opinion, should be above such treatment. If he and his company have not been recognized to the point where purchasing decisions are lost based upon pennies per kilo despite superior quality and service, what hope do the rest of us have?
To your point, how do we, as suppliers, support an industry through trade organizations when the trade organizations seem to garner little respect from the industry? I can only hope that this dialogue, as well as other recent realizations indicating the need to support our industry, can begin to effect change and a new respect for the contributions towards our future.
Scott Steinford
Embria Health Sciences


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